Return & Refund Policy

Return & Cancellation Policy

Thank you for choosing Moroccan Blanket. We are dedicated to ensuring your satisfaction with every purchase. Please review our return and cancellation policy below:

Order Cancellation
You may cancel your order at any time before it has been shipped. Once the item is dispatched, cancellation requests cannot be accepted.

Returns
We accept returns within 30 days of the original purchase date.
To be eligible for a return, the item must be:

  • Unused

  • In its original condition

  • Returned with all tags, labels, and original packaging

Return Shipping
Customers are responsible for the cost of return shipping. We recommend using a trackable shipping service to ensure the safe return of your item.

How to Initiate a Return

  1. Contact our team at support@moroccanblanket.com to initiate the return.

  2. Once approved, securely package the item along with any original documentation.

  3. Ship the item to the following return address:

Return Address:
Moroccan Blanket
No 16 Rue de La Kasbah
Marrakesh 40000, Morocco

Refunds
Refunds are issued to the original payment method after we receive and inspect the returned item. Please allow a few business days for the refund to reflect.

Damaged or Defective Items
If your order arrives damaged or defective, contact us immediately. We’ll arrange a replacement or a full refund at no extra cost to you.

Exchanges
Yes, we accept exchanges. To exchange an item:

  • Return the original item at your expense.

  • Once received and approved, we will ship the replacement item.

Contact Us
For any questions or support, feel free to reach out:
📍 Address: No 16 Rue de La Kasbah, Marrakesh 40000, Morocco
📞 Phone: 00212671059344
📧 Email: support@moroccanblanket.com

We appreciate your business and look forward to serving you again.